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FAQ / Help

Find answers to frequently asked questions. You can also use search to find exact match to your question.

My Membership & Profile

How do I reactivate my old account?

How do I change my email address?

How can I update my contact preferences?

How do I modify my gender if it is incorrect in my profile?

How do I make sure that the correct city is in my profile?

Is this a free site?

My password is not working or I forgot my password.

It doesn't seem to save my profile information after I enter it.

How can I download, deactivate or permanently delete my personal data and account information?

How do I deactivate my free account?

How can I change my personal information?

Why was something in my profile rejected?

Why do you need so much information?

How can I change my password?

My Photos & Videos

My photo won't upload onto the site.

How can I create a photo/video gallery?

How do I set my main photo?

How do I delete a photo?

How can I upload a photo/video of myself?

Site Features (Email, Flirt)

How do I add or remove someone from my Likes?

How can I stop receiving email notifications from your site?

Why can't my username be used in the chat room?

How can I send a flirt?

Where do I find my flirts?

How can I send a message?

How do I block a user from sending me private messages?

Membership and Billing

Featured Member Benefits

Featured Member Benefits

How will my charge appear on my credit card or bank statement?

How much do you charge for a Premium membership?

What does a free membership give me?

Why can't I complete the join form?

My credit card keeps getting declined


Privacy policy

Can I join from outside the United States?

Online safety tips

How do I stop receiving pop ups from this site?


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